Contact Cali Clear Customer Support
Have questions about Cali Clear products, need help with an order, or want to verify product authenticity? We’re here to help. Our customer support team responds to all inquiries within 24 hours.
📧 Send Us a Message
⚡ Quick Response Time
We respond within 24 hours (usually much faster during business hours). Check your email inbox and spam folder for our reply.
📞 Other Ways to Reach Us
📧 Email Support
General Inquiries:
support@caliclear.us
Wholesale:
wholesale@caliclear.us
Response time: Within 24 hours
⏰ Business Hours
Monday – Friday:
9:00 AM – 6:00 PM EST
Saturday:
10:00 AM – 4:00 PM EST
Sunday: Closed
Emergency orders processed 24/7
📱 Social Media
Follow us for updates, new products, and exclusive deals:
📷 Instagram: @caliclear
👍 Facebook: @caliclear
🐦 Twitter: @caliclear
DM response time: 24-48 hours
❓ Before You Contact Us
Many questions can be answered immediately by checking these resources:
🔍 Track Your Order
Check your email for tracking information sent when your order shipped. Use the tracking number on the carrier website (USPS, UPS, or FedEx).
✅ Verify Authenticity
Scan the QR code on your product packaging to access lab test results and verify your Cali Clear product is authentic.
💬 FAQ Page
Find answers to common questions about products, shipping, usage, lab testing, and more on our comprehensive FAQ page.
📦 Shipping Policy
Learn about shipping times, costs, discreet packaging, and delivery expectations for your state.
🔄 Returns & Refunds
Review our return policy for defective products, damaged shipments, and refund processing times.
💰 Wholesale Inquiry
Interested in bulk orders or becoming an authorized Cali Clear retailer? Contact our wholesale team.
🛡️ What Information to Include
To help us assist you quickly, please include the following information when contacting us:
For Product Questions:
- Strain name and size (1g or 2g)
- Batch number (found on packaging)
- Specific question or concern
For Order Issues:
- Order number (found in confirmation email)
- Date of purchase
- Description of issue
- Photos (if applicable)
For Authenticity Verification:
- Photos of packaging (front and back)
- Batch number
- Where you purchased the product
- QR code scan result (if available)
🚀 Our Commitment to You
We reply within 24 hours, usually much faster
Product experts who know Cali Clear inside and out
We’ll find a solution that makes you happy
Need Help Right Now?
Our customer support team is standing by to help with any questions or concerns.
Or email: support@caliclear.us